Praclio vs Cliniko: UK physio software compared
A head-to-head for evaluators comparing Praclio and Cliniko—including where Cliniko may still be the better fit.
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When Praclio fits
- You want GBP pricing and UK private physio workflows (PMI, Healthcode-ready fields) in one system.
- You are outgrowing spreadsheets or a US-centric tool and want something built for UK clinics.
- You are switching from Cliniko and want a guided CSV import rather than manual re-entry.
- You want branded appointment emails and an modern booking assistant without heavy configuration.
When to evaluate Cliniko carefully
- You depend on Cliniko telehealth or integrations that are not yet replicated in Praclio.
- You have many disciplines with deeply customised Cliniko templates and minimal migration bandwidth.
- You need features Praclio has not shipped yet — check our roadmap and talk to us before committing.
Feature comparison
| Area | Praclio | Cliniko |
|---|---|---|
| Primary focus | UK private physiotherapy and MSK clinics — diary, SOAP notes, PMI, and comms in one GBP product. | Allied health and medical practices globally — broad feature set used by physio, osteo, chiro, and other disciplines. |
| Pricing (UK) | Published GBP plans on our pricing page; 30-day free trial without a card. Solo and multi-clinician tiers. | Per-practitioner subscription (pricing in GBP on Cliniko’s site). Plans and trial terms are set by Cliniko. |
| Switching from Cliniko | In-product guided import for patients, appointments, services, invoices, payments, communications, and treatment notes (CSV exports from Cliniko). | Not applicable — Cliniko is the system you are leaving. Export your data from Cliniko before migrating. |
| Online booking | Embeddable booking page and conversational appointment assistant; branded confirmation and reminder emails. | Online bookings, patient forms, and telehealth options — configuration varies by plan and region. |
| Clinical notes | SOAP templates and episode-based records designed for UK physio documentation habits. | Treatment notes and templates; many clinics use Cliniko’s note editor and forms workflow. |
| UK PMI & private billing | Self-pay and PMI workflows, authorisations, invoicing, and Healthcode-ready fields built for UK private clinics. | Invoicing and payments; UK insurers and PMI may need specific setup — check Cliniko’s UK documentation for your insurers. |
| Patient communications | Appointment emails and reminders from your practice branding (reply-to your clinic). | SMS and email reminders; content and sender configuration depend on your Cliniko settings. |
| Data & compliance | UK GDPR-aware B2B terms, DPA for patient data, and UK-oriented hosting approach — see our privacy and policies pages. | Cliniko publishes its own privacy and security documentation; review their terms for data location and subprocessors. |
Migrating from Cliniko
- Export from Cliniko — Download the CSV exports Cliniko provides (patients, appointments, users, services, invoices, payments, communications, and treatment notes as applicable).
- Import into Praclio — Use the guided Cliniko import in Praclio to map practitioners, review duplicate patients, and preview each step before applying.
- Go live — Turn on online booking, test reminders, and run parallel for a short period if you want — most clinics cut over once the diary looks right.
FAQ
Is Praclio affiliated with Cliniko?
No. Cliniko is a separate product and trademark. This page is an independent comparison to help UK clinics evaluate software.
Can I try Praclio before cancelling Cliniko?
Yes. Start a 30-day free trial, import a Cliniko export into a test or live practice, and compare workflows before you switch.
What Cliniko data can Praclio import?
Patients, appointments, practitioners, services, locations, invoices, invoice lines, payments, patient communications, and treatment notes — depending on which exports you upload. The import wizard shows a preview before each step runs.
How long does a Cliniko to Praclio migration take?
A small clinic often completes export and import in an afternoon; larger histories take longer mainly for review (duplicate patients, DOB flags, orphan notes). You can run imports step-by-step.
Is Praclio cheaper than Cliniko?
It depends on clinician count and plan. Compare our published GBP pricing with Cliniko’s current UK pricing for your team size — we focus on transparent tiers rather than per-feature add-ons for core clinic work.
When might Cliniko still be the better fit?
If you rely on Cliniko-specific integrations, telehealth workflows, or multi-discipline templates you have tuned over years, weigh switching cost carefully. Praclio is aimed at UK physio clinics who want a UK-first diary, notes, PMI, and billing stack with a structured migration path.